Terms of service

Terms & Conditions – Ziva & Zuzu

Welcome to Ziva & Zuzu 💖

By accessing and using our website, you agree to comply with the following terms and conditions.


📌 General

These terms govern your use of our website and services. By using this site, you accept these terms in full.


📌 Products & Availability

  • All products are subject to availability

  • We reserve the right to limit quantities or discontinue any product at any time


📌 Pricing

  • All prices are listed in Indian Rupees (₹)

  • Prices are subject to change without prior notice


📌 Orders

  • Once an order is placed, you will receive a confirmation via email or WhatsApp

  • We reserve the right to cancel or refuse any order due to:

    • Stock issues

    • Pricing or listing errors

    • Suspected fraudulent activity


📌 Payments

We accept payments through:

  • Secure payment gateways

  • UPI

  • Cash on Delivery (if available)


📌 Shipping

  • Orders are processed and delivered according to our Shipping Policy

  • Delivery timelines may vary based on location and external factors


📌 Returns & Refunds

Returns and refunds are handled as per our Return & Refund Policy.


📌 Product Accuracy

We make every effort to display product colors and details accurately.
However, slight variations may occur due to:

  • Lighting conditions

  • Screen/display differences


📌 User Responsibility

By using our website, you agree:

  • To provide accurate and complete information while placing orders

  • Not to use the website for unlawful or abusive activities


📌 Intellectual Property

All content on this website, including:

  • Images

  • Text

  • Logos

  • Design

is the property of Ziva & Zuzu and may not be used, copied, or reproduced without prior permission.


📌 Modifications

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.


📩 Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: zivazuzu26@gmail.com